Wales Support
If you are in an emergency, please call 999. If it is too dangerous to speak, dial ‘55’ when prompted.
If you need specific support, please contact:
Gender-Based Violence and Mental Health Support
Rape Crisis England and Wales
If you are concerned about your child who has been subjected to sexual violence, Rape Crisis England and Wales have resources for parents/caregivers.
Visit: rapecrisis.org.uk
Call: 0808 500 2222
Webchat is available on the website.
(24/7)
To access resources, please select the following link: Support for children and young people | Rape Crisis England & Wales
Live Fear Free Helpline (Welsh Women’s Aid)
The Live Fear Free Helpline offers support and resources for everyone, whether it’s for yourself or you’re concerned for someone else.
Visit: welshwomensaid.org.uk
Call: 0808 80 10 800
Text: 07860 077333
Email: info@livefearfreehelpline.wales
To access resources, please select the following link: Friends and Family Handbook - Women’s Aid
Refuge
The helpline offers support to anyone who has been subjected to domestic abuse and/or forced marriage. They also support anyone with concerns for another person.
Visit: refuge.org.uk
Call: 0808 2000 247
(24/7)
To access resources, please select the following link: Support for children - Refuge
Men’s Advice Line
Offers help for family and friends of male victims of abuse.
Visit: mensadviceline.org.uk
Call: 0808 8010 327
(Mon-Fri, 10.00-17.00)
To access resources, please select the following link: Help For Friends & Family Of Male Victims | Men’s Advice Line UK
Galop
Supports LGBTQ+ people who have been subjected to abuse. Offers support and information for family members and friends.
Visit: galop.org.uk
Call: 0800 999 5428
(Mon & Tues - 9.15am - 20.00. Wed - Fri, 9:15am - 16:30) *Please note that the helpline closes for one hour at 1pm.
To access resources, please select the following link: LGBT+ resources and publications - Galop
Children First Support Line
Children First Support Line offers emotional, practical, and financial support for parents.
Visit: childrenfirst.org.uk
Call: 08000 28 22 33
Email: supportline@childrenfirst.org.uk
Webchat is also available on the website.
(Mon-Fri, 09.00-17.00., Sat & Sun - 09.00-12.00)
To access resources, please select the following link: Advice for families | Children First
Samaritans
Support for a wide-range of worries including mental health and suicide.
Visit: samaritans.org
(Please select your location to Wales)
Call: 116 123
(24/7)
To access resources, please select the following link: If you’re worried about someone else | Samaritans
YoungMinds
Information and resources for young people and parents on mental health. Offer a helpline for parents where you can obtain detailed advice, emotional support and signposting about a child or young person up to the age of 25.
Visit: youngminds.org.uk
Call: 0808 802 5544 (parents helpline)
Webchat available online.
(Mon-Fri, 09:30-16.00)
To access resources, please select the following link: Parents Mental Health Support | Advice for Your Child | Young Minds
Shout
Confidential text support if you’re struggling to cope and need mental health support.
Text: ‘SHOUT’ 85258
(24/7)
For more support services, please select the following link: Parenting and mental health | Tips for everyday | Mind
